Churn Rate Calculator

Calculate churn.

Calculate churn rate instantly. Free churn with start, end, new customers.

Calculator Inputs

About Churn Rate

Calculate churn.

Measures lost customers.

Where it is used

SaaS retention.

How to use the Churn Rate

  1. Customers at Start — enter the value (e.g. 1000).
  2. Customers at End — enter the value (e.g. 950).
  3. New Customers Added — enter the value (e.g. 100).
  4. Calculate — press the Calculate button to see the result instantly above.

Formula

(Start + New - End)/Start ×100

Examples

Example

start:1000
end:950
new:100
Result: 15.00% churn

Frequently Asked Questions

Good churn?
<5% monthly is excellent for SaaS.