CSAT Calculator (Customer Satisfaction)
Calculate CSAT.
Calculate CSAT instantly. Satisfied / total ×100.
Calculator Inputs
About CSAT
Calculate CSAT.
Customer satisfaction.
Where it is used
Support quality.
How to use the CSAT
- Satisfied Responses (4-5) — enter the value (e.g. 80).
- Total Responses — enter the value (e.g. 100).
- Calculate — press the Calculate button to see the result instantly above.
Formula
Satisfied/Total ×100
Examples
Example
satisfied:80
total:100
Result: 80.0% CSAT
Frequently Asked Questions
- Good CSAT?
- >80% is good.